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FAQ

FAQ

  • Q.What is GUEST HOUSE?

    A.
    Guesthouses offer affordable accommodation for travelers and long-term residents.This facility offers only private rooms, and toilets, shContinue reading
  • Q. What is the difference between a GUEST HOUSE and a hotel?

    A.
    1. Facilities
    guest house:At this facility, toilets, showers, and kitchens are shared, but completely private rooms are provided.

    Hotel:Continue reading
  • Q. Are there any hotel-like services?

    A.
    No, this is a self-service guesthouse and not a full-service hotel.We do not provide transportation ticket reservations, taxi arrangementContinue reading
  • Q. Who is this accommodation recommended for?

    A.

    This property is recommended for the following types of guests::
    - Able to plan and arrange travel on your own
    - Those looking for a quiContinue reading
  • Q. How can I get to Tokyo Dome?

    A.

    You can get to Tokyo Dome from D RYOKAN (Myogadani) in three ways: by train, bus, or on foot.

    1. By train(The quickest and easiest! )
    FContinue reading
  • Q. Check-in and check-out times

    A.
    Check-in is at 3pm and check-out is at 10am.

    ■ Check-in time for this property is from 3pm.Please refrain from entering the room before Continue reading
  • Q.Is early check-in possible?

    A.
    Unfortunately, we are unable to accommodate early check-in.Check-in begins at 3pm.
  • Q. About late check-out

    A.
    ■ If you wish to check out late, the following additional fees will apply::
    - 1,000 yen per hour
    - Stays after 12 noon: One night's accomContinue reading
  • Q. Where is the GUEST HOUSE located?

    A.
    Tokyo Metro Marunouchi Line M23:It is about a 10-minute walk from Myogadani Station.

    The road from Myogadani Station to our hotel is a lContinue reading
  • Q: Regarding noise

    A.
    You may hear noises from neighboring rooms.Ambulances may also be dispatched from nearby fire stations.

    If you are sensitive to noise, wContinue reading
  • Q. About luggage storage

    A.
    Luggage storage service is available free of charge only on the day of check-in and check-out.Storage hours are 10am to 10pm.On other dayContinue reading
  • Q. About delivery service (receiving and shipping)

    A.
    If you would like to receive or send a parcel by courier, please contact us in advance by email.We will provide you with detailed instrucContinue reading
  • Q. Curfew

    A.
    We do not have curfew.The front door is open 24 hours a day, so please feel free to come in.Please do not lock the front door, but make sContinue reading
  • Q. About local payment

    A.
    This property currently does not accept on-site payments.
  • Q. About booking and calling a taxi

    A.
    We are sorry, but we are not accepting this.
  • Q. Is smoking prohibited in this facility?

    A.
    This hotel is a non-smoking facility.There are no smoking areas within the facility, so if you wish to smoke, please use the designated pContinue reading
  • Q. Regarding cleaning of shared areas

    A.
    In this facility, shared areas such as toilets, shower rooms, kitchens, hallways, and the living room in the WEST building are cleaned evContinue reading
  • Q. About lost property

    A.
    As a general rule, we will not contact you regarding lost items.If we do not receive any contact from you, we will dispose of the item afContinue reading
  • Q. What is the check-in procedure?

    A.
    Please check the email we will send you, "Important Reservation Reminder: D RYOKAN (Myogadani) XX Building XX Floor XX Room Check-in/ChecContinue reading
  • Q. What if I don't receive a check-in email?

    A.
    If you don't receive an email, please check the following::
    - Check if the email was sent to your spam folder
    - Check that your email stoContinue reading
  • Q. What if I arrive later than the scheduled check-in time?

    A.
    If your arrival time changes, there is no need to contact us.However, if you check in after 10 p.m., we ask that you please be quiet withContinue reading
  • Q. How can I change my reservation details?

    A.
    Changes cannot be made at this property.Please make any changes via the reservation site you used to make your reservation.
  • Q. How do I make a reservation?

    A.
    We only accept online reservations via our Official website or travel agencies.
    We do not accept in-person reservations or direct reservaContinue reading
  • Q. Cancellation policy

    A.
    The cancellation fees are as follows:
    One day before:50%
    On the day of arrival:100%
    No-show:100%
  • Q. Regarding room requests

    A.
    Please understand that this facility does not accept reservations.
  • Q. Are there non-smoking rooms?

    A.
    This facility and all guest rooms are non-smoking.
  • Q. Regarding guests who are not staying overnight

    A.
    For security reasons, this property will not allow unregistered or non-guest guests into the premises.
  • Q. Regarding cleaning during consecutive stays

    A.
    For stays of 7 days or more, room cleaning service is mandatory.
     - Contents:Vacuuming, changing sheets, collecting trash, replenishing aContinue reading
  • Q. What are the noise-free hours?

    A.
    To ensure everyone's enjoyment, please refrain from speaking loudly during online meetings between 10pm and 7am.We ask for your cooperatiContinue reading
  • Q. About late-night showers

    A.
    Showers are available late at night, but please be quiet.

Inquiries

Please contact us if you have any questions.

050-1726-0153